Legal

Effective Date: [18/11/2025]

These Terms of Use (“TOU”) govern your access to and use of the AL-Mostafa Cool website (the “Site”). These TOU are an integral part of the overall legal agreement and should be read in conjunction with our Terms and Conditions (T&Cs) and Privacy Policy.

1. Acceptance of Terms

By accessing or using the Site, you agree to comply with and be bound by these TOU. If you do not agree to these terms, you must not use the Site.

2. Limited License to Use the Site

AL-Mostafa Cool grants you a non-exclusive, non-transferable, limited right and license to access and use the Site solely for the purpose of viewing, learning about, and purchasing air conditioning products and related services in accordance with these TOU and the T&Cs.

3. User Accounts and Security

A. Account Responsibility

If you register an account on our Site, you are responsible for maintaining the confidentiality of your account details, including your password. You agree to accept responsibility for all activities that occur under your account.

B. Accuracy of Information

You agree to provide accurate, current, and complete information during the registration and checkout process, and to update such information promptly if it changes.

C. Account Termination

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Site for any reason, including, without limitation, a breach of these TOU.

4. Prohibited Activities and Acceptable Use

You agree not to use the Site for any purpose that is unlawful or prohibited by these TOU or applicable Egyptian law. Prohibited activities include, but are not limited to:

• Illegal Use: Using the Site for any fraudulent or illegal activity.

• Data Misuse: Collecting or harvesting any personally identifiable information from the Site, or attempting to compromise the security or integrity of the Site.

• Tampering: Interfering with or circumventing the security features of the Site, or attempting to gain unauthorized access to any part of the Site, other accounts, or computer systems.

• Impersonation: Impersonating any person or entity, or falsely stating or otherwise misrepresenting your affiliation with a person or entity.

• Commercial Exploitation: Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Site for commercial gain without the express written permission of AL-Mostafa Cool.

• Harmful Code: Uploading or transmitting viruses, worms, or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the Site.

5. Intellectual Property Rights

All content published on the Site, including text, logos, trademarks, graphics, videos, product images, and software, is the property of AL-Mostafa Cool or its licensors and is protected by local and international intellectual property laws.

Your limited license to use the Site does not grant you ownership of any content, code, data, or materials you may access on the Site.

6. Links to Third-Party Websites

The Site may contain links to external websites that are not owned or controlled by AL-Mostafa Cool (e.g., manufacturer websites, shipping trackers).

• AL-Mostafa Cool has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

   

• We strongly advise you to read the terms and conditions and privacy policies of any third-party website that you visit.

   

7. Disclaimers and Warranties

• “As Is” Basis: The Site and all content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.

• Accuracy: We do not guarantee that the Site will be available uninterrupted or error-free. You acknowledge that you use the Site at your own risk.

8. Indemnification

You agree to indemnify, defend, and hold harmless AL-Mostafa Cool and its affiliates, directors, agents, and employees from and against any and all claims, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your breach of these Terms of Use or your misuse of the Site.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law principles.

10. Contact Information

For any questions regarding these Terms of Use, please contact us:

AL-Mostafa Cool Customer Service

• Email: [info@almostafacool.com]

• Telephone: [+20 10 66289549]